FAQ
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Frequently Asked Questions
Our Audit Pro Assistance is only available to the EROs/Tax Offices using our private lable sooftware. To find out more please contact us.
To open a case, please click the button to at the top of the screen where it says, “Open A Case”. Please note you are required to start the “Open A Case” process within 15 days of receiving any correspondence from the IRS.
Yes, audit protection must be purchased every year as it only covers that tax year. If you purchase audit protection for your 2021 tax return it will cover that return for up to next 3 years.
We have a licensed EA and/or CPA on staff to handle your audit. They will be by your side from beginning to end and will help you through the entire process.
You should refer back to your tax preparation documents. In those documents you will be able to see if you opted in for the APA or you can always reach out to us.
Yes, APA does expire after 3 years. Meaning if you purchased APA on your 2018 tax return it will be expiring on December 31st, 2021.
No, APA does not pay for any fines that are a direct result of your audit. However, in some situations APA will pay up to $1,500 toward interest and penalties.
No, unfortunately you must purchase APA at the time of your tax preparation.